Seiko product purchased directly from www.SeikoUSA.com can be returned for any reason within thirty (30) days after the product is delivered. Prior return approvals/authorizations are not necessary. Items returned must be in their original condition. Returns outside of this thirty (30) day period will not be accepted.

When returning a product, please list the quantity of the product being returned as well as reason code on the packing slip. The return address can be found at the top right corner of the packing slip. Insert the completed packing slip along with the product(s) inside the shipping box and ship to SOD, 650 Clark Drive, Mt. Olive, NJ 07828.  Please note, Budd Lake is an acceptable city, if the shipping carrier chosen does not recognize Mt. Olive.

All product packaging and materials, including, without limitation, watch instructions, warranty card, and batteries must be returned with the product. Return shipping costs are the responsibility of the purchaser.

For any questions or help regarding returns, please contact Customer Service at custserv@seikousa.com.